We read everything that arrives. One address covers support, corrections, business enquiries and privacy requests — there is no ticket queue to navigate and no form that disappears into nothing.
What to write about
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A place or an event is wrong
Tell us what you saw and where. Corrections are reviewed and applied to the listing rather than argued about.
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Add or claim a business
Listing a business on Tagufi is free. Send the name, the city and a way to verify that you represent it.
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Report something harmful
Content that is abusive, misleading or unsafe is handled first. Include a link or a screenshot if you can.
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Privacy and your data
Access, correction and deletion requests go to the same address. See the Privacy Policy for what we hold and why.
Languages
We answer in English and French. Write in whichever you prefer.
Deleting your account
You can delete your account and its data from inside the app, or follow the steps on the Account & Data Deletion page. That page also explains exactly what is removed and what may be retained.
Response time
Tagufi is a small team. Most messages get a reply within a few business days; safety reports are looked at sooner.